23/12/2020

JALTEST TELEMATICS | Video tutorial: Report a TICKET (Inquiry, Suggestion for improvement, Incident)

In this new video tutorial, we show you how to use the TICKETS menu!

This menu works as a direct communication channel between ODF users and our Customer Service Department. In a very simple and intuitive way, you will be able to create, modify or delete TICKETS, as well as access the history of the existing ones.

Through a TICKET, you will be able to inform you about:

  • Suggestions for improvement: your ideas help us to improve, participate!
  • Specific inquiries related to the portal:any specific doubts? Through this channel, you can also send us your inquiries about the operation of the platform.
  • Technical issues: is something wrong? The Technical Department will get on with it to solve it as soon as possible, contact us!

Find out NOW all the possibilities that Jaltest Telematics can offer your fleet!

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